Practice team

Business Manager

Mr Joshua Buckingham

Josh joined the Practice as Business Manager in June 2026, bringing around 10 years’ experience working in a range of operational roles across NHS Secondary Care Trusts. In his role, he retains overall operational and strategic responsibility for the Practice, supporting the Partners and wider team to deliver high-quality, patient-centred services.

Deputy Practice Manager

Mrs Angie Sellar

Angie has a wealth of experience in health care having worked in the locality office and at the then CCG in various administrative roles. She joined Bassett Road in July 2018 and has supported the practice in a variety of roles including finance, IT, staffing and working with our PPG. She was promoted to the role of deputy practice manager in late 2020 having successfully passed her certificate in general practice management.

HR and Wellbeing Lead

Karen Dignum

Karen joined the practice in 2012 as a part-time receptionist; in 2014 she trained as a phlebotomist and held a dual role for many years building strong relationships with patients and staff alike. In 2024 the surgery introduced a new role of HR and Wellbeing Lead and Karen was successfully appointed. Karen is responsible for the overall wellbeing and development of all staff within the practice. She works intrinsically with Josh and Angie to support with the everyday running of the practice ensuring patient care and staff wellbeing is always at the forefront.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Reception Team leads

Ell Bucur

Lany Cavalcanti

Reception Team

Jane Butler

Nicky Coombes

Becky Elburn

Shelley Goodyear

Jackie Hodgson

Mary Kinnaird

Suneetha Kundurthi

Michele Payne

Sue White

Karen Lee

Heidi Suter

Tomi Owonipa

Tahira Moughal

Tracey Humphrey

Secretaries

Secretary Team Lead

Wendy Matthews

Secretary Team

Ell Bucur

Janine Edwards

Bushra Khalil

Paula Savage

Sam Stiller

Administration office

Team Leads

Jo Platt

Louise Jones

Admin Team

Maria McDonald

Debbie Adams

Judy Ball

Julie Bazin

Orla Hinds

Linda Leotta

Mary Moore

Jackie Murphy

Accounts Assistant

Gemma Prime

Dispensers

Team Lead

Paul de Denis la Soie

Dispensary Team

Jenny Hogan

Karen Kirby