With the ongoing Corona outbreak, we continue to offer telephone consultations, some of which are now available to book online. Chronic disease management reviews (Asthma, COPD, Diabetes) are currently being managed by our patient’s completing an on-line questionnaire (you need to be registered for online services to do this*) and a subsequent ‘phone call from a clinician if required. We do now also have the facility to offer limited online/video consultations where this is appropriate and agreeable to both parties.
No patient should present at the surgery to be seen without first having spoken to a member of the surgery team to confirm that they are well enough to do so.
Separate arrangements have been made for postnatal checks, baby and childhood immunizations and those that need warfarin monitoring. The clinician caring for you will advise on the procedure to be followed so that patients and staff can be reassured that everyone’s safety is our top priority.
The national advice remains that any patient with a fever or new cough should use Online 111 via: www.111.nhs.uk/service/COVID-19/ or telephone 111 before contacting the surgery.
We have made some general adjustments to our appointment system in line with national guidance; for further information click here: /practice_news/appointments-system/
For those patients seeking an isolation note for their employer, please access the online process via: www.111.nhs.uk/isolation-note
For those patients who have severe asthma or COPD and want to know more about Rescue Packs, please find further information at: www.asthma.org.uk/advice/triggers/coronavirus-covid-19/. If you continue to have concerns about your own asthma and/or COPD care, please contact the surgery and request a telephone consultation for further advice.
For those patients who need extra help and support, e.g. shopping for groceries during isolation, please visit: www.centralbedfordshire.gov.uk/coronavirus or www.buckinghamshire.gov.uk/coronavirus/(depending on whether you are resident in Bedfordshire or Buckinghamshire).