Practice Management

Practice Management

Mrs Chrystel Dooley –  Practice Manager
Chrystel joined the practice in March 2002 and over 30 years’ experience of working in general practice. She has been a Practice Manager since 1993, having previously worked as a Receptionist, Medical Secretary and PA. She successfully passed her Practice Management Diploma in 1992 and obtained a Masters Degree in Health & Social Care Management in 2010.

Mrs Sue Elliott –  Deputy Practice Manager
Sue joined the surgery in November 1999 and has performed a variety of administrative roles since that time. She was promoted to the role of Deputy Practice Manager in late 2008 and successfully passed her Practice Management Diploma in 2010.


Jo Baker – Receptionist
Jane Butler
 – Receptionist
Karen Dignum – Receptionist
Jackie Hodgson – Receptionist
Yvonne Hosking – Receptionist
Dawn Law – Receptionist
Zoe Janes – Receptionist
Hannah Minards – Receptionist
Mary Moore – Receptionist
Tahira Moughal – Head of Department
Michele Payne – Receptionist
Andreea Piciorus – Receptionist
Karen Wayling – Receptionist
Sue Willis – Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


Mary Beattie – Secretary
Bernie D’Arcy – Secretary
Wendy Matthews
– Head of Department


Judy Ball – Administrator
Julie Bazin – Administrator
Shelley Goodyear – Administrator
Louise Jones – Administration
Linda Leotta – Administrator
Maria McDonald – Head of Department
Jackie Murphy – Administrator
Jo Platt – Administrator
Angie Sellar – Administrator

Accounts Staff

Sandie Rawlings – Accounts Assistant
Ruth Stone – Head of Department


Sarah Lane – Dispensary Assistant
Michele Payne – Dispenser
Linda Plummer – Head of Department
Karen Quick – Dispenser